Terms &

Conditions

By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before ordering.

Returns & Exchanges

We accept returns and exchanges.  

You must contact us within 14 days of delivery and return the item to us within 30 days. You will be responsible for paying for your own shipping costs for returning your item. To be eligible for a return, your item must be unused and in the same condition that you received it.

For more details, see our (Returns & Exchanges) page.

Description of Goods

Every care is taken to ensure that the description, specification and pricing of all products shown on our website is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

Promotional Offers & Discounts

Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is limited to a standard delivery service, to Australian addresses only.

Discounts are not valid for the purchase of Gift Cards.

Copyright

All rights, including copyright, in the content of the littlejoyclothing.com web pages are owned or controlled by Little Joy Clothing. In accessing littlejoyclothing.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the littlejoyclothing.com web pages for any other purpose whatsoever without the prior written permission of littlejoyclothing.com.

Mailing Lists
As part of the registration process for our mailing list, we collect personal information. We use that information for a few reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use Flodesk to create email marketing campaigns to signed-up subscribers.

Using your personal information

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We also use Google Analytics to help us understand how our customers use the Site. You can choose to opt out of Google Analytics.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Payment
We use secure payment facilities for online purchases. PayPal accepts most major credit and debit cards and does not require a PayPal account if you do not already have one.  All prices quoted on our website are in AUD (Australian Dollars) and include GST where applicable.  All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

International shipping

Any costs associated with taxes charged from the country you have requested your order sent to will be your responsibility. Little Joy Clothing is not responsible for any cost associated with any additional charges from your postal service/government etc.

If the shipment is refused and your package is returned to Little Joy Clothing (for any reasons including and not limited to customs, taxes, unable to deliver) you will be issued a refund minus the full cost of shipping.

We are legally required to declare the full cost and value paid on ALL international shipments and must include an invoice for customs.

All international orders require a phone number and email for delivery and cannot be delivered to a PO Box or Hotel.

Shipping cost on all returns are non refundable

Little Joy Clothing is not responsible for any cost associated with any additional charges from your postal service/government etc.